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Month: March 2017

Having Difficult Conversations

Having Difficult Conversations

No one likes confrontation. When dealing with conflict, we adopt a fight or flight response: we stay or we go. However, another approach is to freeze or to avoid the situation altogether. This is not helpful for building relationships and working harmoniously with others. Moreover, when we hold onto words that need to be said, this can build resentment. Resentments can fester. Next thing we know, the issue snowballs and may become even more difficult to approach or resolve. Follow…

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