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Author: Kelly L. Howarth

Learning–Relevance (and Passion) Equals Readiness

Learning–Relevance (and Passion) Equals Readiness

We learn when we are ready. My son came to me a few years ago as he was starting college, after a brief time in adult education following his entire elementary and high school education being homeschooled (actually unschooled, but that’s another post!), and he complained to me: “You never taught me how to do grammar!”. So I did what any self-respecting unschooling parent might do: I told him a story that goes like this: There were two friends—one lived…

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Do these ten things for your next job interview

Do these ten things for your next job interview

Job interviews are as scary as they are tough. Most of the fear and worry is in our mind. Think of the job interview as a two-way exchange whereby you’re getting to know the company as much as they are getting to know you. Here are some helpful tips for a great job interview: Be on time, if not 5-10 minutes early – this shows your interest and your punctuality for the job. Greet your interviewer with a firm handshake…

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Develop Your Capacity for Self-Directed Learning

Develop Your Capacity for Self-Directed Learning

Self-directed learning occurs when the learner decides the how, what, when, where and why of their own learning and then takes concrete steps to carry that out. The availability of computer technology and the Internet makes self-directed learning automatic and easy. Self-directing one’s own learning can be formal, including joining an online class such as a webinar. Or it can be as informal as seeking out a mentor, surfing the web to research information on a given topic or consulting…

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How to State Your Truth–Clearly, Fairly and Kindly

How to State Your Truth–Clearly, Fairly and Kindly

It’s never easy to tell someone how their behaviour affects you, especially when this involves giving constructive feedback about negative behaviour. The key word is “constructive.” Your goal is to always create an exchange that benefits you while also being constructive for the other person, despite how their negative actions may have pushed your buttons or triggered your own defensive response. Keep these in mind when you approach a truthful conversation: Don’t kitchen-sink it—stay away from drawing in other complaints…

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Bullying is never OK

Bullying is never OK

Perhaps we first encountered bullying in the school yard, being taunted by our peers. Later, we may have been ignored or left out of a group. Perhaps we have felt picked on by a friend who “means well”. Maybe we’ve experienced online (cyber) bullying that damaged our reputation. Or we’ve been harassed (verbally or sexually) in the workplace by a supervisor or colleague. Do we know the signs? The signs of bullying aren’t always clear. Bullying can be a racial…

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Why Mentoring Matters

Why Mentoring Matters

A good mentor teaches you to fly then steps back so you can soar. Mentors are people with a vested interest in your success. They apply and demonstrate their experience, knowledge and skills to help the mentee learn and grow in their own role. They seamlessly share their background in a safe and non-judgmental way that helps you to turn your mistakes into opportunities for learning. Have you ever had a mentor at school or in the workplace? Here are…

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Build Rapport with your Customers

Build Rapport with your Customers

It’s not about selling–it’s ALWAYS about establishing rapport. We call this relationship selling. And this is what you can do to build effective and lasting customer relationships: Use your customer’s name–often–and pronounce it properly. Say what you’re going to do and do it. Show interest in your customer – there’s always time for conversation about their vacation plans, kids, interests. Take an interest! Be empathetic – put yourself in your customer’s shoes, letting them know that you understand their frustration…

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Break the Ice–Warm them Up!

Break the Ice–Warm them Up!

Traditionally a workshop starter, the ice-breaker or warm-up activity is done at the beginning of your session. The same way you’d begin a physical workout with a few stretches or some cardio training, warm-up activities get people ready by stretching the mental muscles. A good warm up activity: Primes your participants for the learning ahead Links with the theme of the session Creates buzz for the session content Stimulates reflection and thinking Energizes participants Encourages meaningful discussion   This activity…

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What’s Your Learning Style?

What’s Your Learning Style?

How do you learn best? Do you like to watch a demonstration? Would you rather hear a lecture? Or are you the kind of learner who enjoys hands-on, pressing buttons to figure it out? Think about the way you approach a new electronic device… If you are a visual learner, you might read the instructions or watch a YouTube video to learn how to use your device. If you are an auditory learner, you might prefer to listen to someone…

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